There are none. Spain is part of the EU single market, so a delivery from our German logistics network moves without carnet, clearance or import duty. The terminal travels in a secure flight case by freight forwarder, with Barcelona and Madrid roughly two days away by road; air freight is the option for short-notice bookings. The part that needs planning is the venue, not the border. Fira Barcelona Gran Via and IFEMA Madrid run scheduled build-up traffic, and during MWC week access is controlled hour by hour, so we book the delivery slot with the organiser well in advance. Recommended lead time is four weeks for a standard show and longer for MWC. That window also covers the language configuration, the branding and the CRM connection.

Yes. Spanish, Catalan and English can run in a single setup, with the visitor choosing on the first screen. The selection covers the whole flow: interface texts, consent wording, print layout and the automated confirmation email. In Catalonia a Catalan option is often expected at institutional, public-sector and regional trade events, and offering it costs nothing extra because it is a configuration step rather than development work. For international shows such as MWC and ISE, most exhibitors run Spanish and English and add Catalan for local press and institutional guests. The consent text is written in the language the visitor selects, so it is legally readable for the person ticking the box. Wording can still be changed while the show is running.

No. The terminals are plug-and-play: setup takes under 15 minutes and needs no IT knowledge. The system arrives pre-configured, so your stand crew or agency team unpacks the flight case, positions the terminal and connects the power. The kiosk software starts automatically with your campaign loaded — branding, languages, AI modules and data form included. Nothing is installed on site. During the show, support runs by phone and through cloud access, and we can push changes to a running terminal without anyone flying to Barcelona. An on-site technician is bookable as an option and is worth considering for MWC or ISE, where accreditation, build-up passes and hall access have to be arranged weeks in advance and improvisation on the day is not possible.

The consent form runs on the touchscreen and separates purposes: contact details, image rights and marketing consent are individual checkboxes, none pre-ticked, so there is no bundling breach. You decide which fields are captured and how long the data is retained. Every lead carries a cryptographically secured consent timestamp, which matters in Spain because the AEPD is one of the most active supervisory authorities in the EU and complaints are pursued. The consent text runs in the visitor's chosen language, which is part of making it valid rather than merely present. On request we provide a data processing agreement under Article 28 GDPR and technical documentation of the data flows. The system is EU-AI-Act-ready; for particularly sensitive deployments an edge/offline mode is bookable as an option.

UpReach delivers to venues across Spain. The main fair addresses are Fira Barcelona Gran Via and Montjuïc and at IFEMA Madrid. We deliver equally to Feria Valencia, BEC Bilbao and corporate venues in both major cities used for client days, launches and roadshows. For any venue, we clarify delivery access, power provision and build-up windows with the organiser in advance, so nothing is discovered on the morning of the show. Because road transit takes about two days, we schedule arrival with a buffer rather than to the hour. The site requirement is modest everywhere — a 230 V socket and a few square metres of floor are enough for a terminal including printer, which keeps the cost of stand space low.

The full-service rental package covers the hardware with flight-case transport, the complete software platform including the multilingual visitor flow, the AI modules agreed for your campaign, cloud CMS access, the base branding configuration and remote support during the event. The corporate-identity setup happens remotely before delivery, so the system arrives carrying your design rather than being adjusted on the stand. GDPR forms and lead export are part of the package, as is the CRM connection to Salesforce, HubSpot or Marketo. Quoted separately by effort: bespoke AI scenarios such as a new industry-specific image world, and physical wrapping of the housing in your brand design. AI modules are credit-based and booked modularly with us, so you pay for the volume a six-day show actually produces.

It depends on how often you exhibit. For one show at Gran Via or a single activation in Madrid, renting is the sensible route: no capital commitment, no storage, no maintenance, and the transit is organised for you. From roughly four to five events a year, purchase starts to pay back against repeated rentals — Compact from €4,990 net, Pro V1 from €6,990 net, all excl. VAT. For Spanish teams the two-day transit is part of that calculation, because an owned system stored locally removes it from every booking. Purchase includes the UpReach software platform for twelve months; after that it continues on an annual contract. AI modules stay credit-based and modular in both models. Leasing is a third option if predictable monthly cost fits your budget better.