By freight forwarder from our German logistics network, in a secure flight case, to the Spanish address you name — office, warehouse or venue. Spain is part of the EU single market, so the shipment moves like a domestic one: no customs clearance, no duty, no import VAT at the border. The road distance is longer than to France or the Benelux, so we confirm lead time on request and recommend planning three to four weeks, which also covers configuration of your corporate identity, the Spanish consent wording and the CRM connection before dispatch. If the first delivery goes straight to IFEMA Madrid or Fira Barcelona Gran Via, tell us early: both operate build-up time slots that we coordinate with your stand builder. On site the system needs a 230 V socket.

From roughly four to six event days a year, and fewer if you exhibit at a Barcelona congress. A rental quote here is never only the day rate: freight across long domestic distances, the branding setup, the Spanish configuration and the AI modules are re-quoted for every booking, so one multi-day appearance regularly lands in the four-figure range net. Congress weeks push that higher, because local stock is committed early and priced by scarcity. Against EUR 4,990 net for a Compact or EUR 6,990 net for a Pro V1, the crossover sits inside the first year for teams with a regular calendar, and agencies get there faster because they re-bill the system at their own day rate. On the ownership side, budget for storage, internal transport and the software annual contract after twelve months.

Yes. Each language exists as a stored profile covering the touchscreen interface, the consent wording, the confirmation screen and the automated email your visitor receives. A Barcelona activation can run Catalan and English while the same system runs Spanish at IFEMA two months later — you select the profile per event, or use a start screen where the visitor chooses. Legal wording differs per language, so we configure the text your legal team supplies rather than a generic translation. Because the interface runs on our own software rather than a licensed template, adding a language is a configuration step, not development, and additional languages carry no extra charge. On a system you own the profiles stay loaded, so the next event needs a selection rather than a rebuild — which is exactly what a rental supplier re-quotes each time.

Yes, and it is often the route chosen when a purchase would land entirely in one quarter's budget. Financing is the only difference: the terminal is specified, configured and delivered exactly like a bought one, then paid across an agreed term at a fixed monthly rate. Because instalments are usually recorded as operating expenses rather than an asset purchase, the cost profile changes while the system stays identical — your gestor or tax adviser confirms the treatment for your entity and reporting standard. Rates are quoted case by case, since hardware class, term and the AI modules you book all feed into them. Nothing moves on the software side: twelve months of the UpReach software ecosystem are included, an annual contract follows, and AI modules remain credit-based and modular. Teams with a two-city calendar often lease the first system and buy the second.

Two separate lines. The UpReach software ecosystem — capture engine, cloud CMS, white-label frontends, consent and lead-gating layer, CRM connection and fleet dashboard — is included for twelve months with every purchase and continues on an annual contract afterwards, with the conditions stated in your quote before you buy. That contract keeps over-the-air updates coming, so an owned system does not freeze at the state it shipped in. AI modules are the second line and are always credit-based and modular: face swap, AI background removal, 2D-to-3D depth and GlamBot are booked per campaign, so the cost follows the volume a congress week actually produces. The remaining costs are prints and media, bought as for any professional printer. Nothing else is metered: the language profiles and campaign looks you have configured stay available without a per-event charge, which is exactly the item a rental supplier re-quotes at every booking.

Will the system cope with congress-week footfall?

You become the data controller the moment the system is yours, and the terminal is built to make that position defensible. On the touchscreen, contact details, image rights and marketing use are three separate boxes, none pre-ticked, in the language of the event — so bundled consent under the Spanish GDPR regime and the LOPDGDD is not an issue. Retention periods and captured fields are yours to configure, and every record stores a cryptographically secured consent timestamp, which is the first thing an AEPD enquiry or an internal audit looks for. Where UpReach processes data on your behalf, you receive an Article 28 processing agreement plus technical documentation of the data flows. AI image processing runs GDPR-compliantly, the platform is EU-AI-Act-ready, and an edge/offline mode is bookable for particularly sensitive deployments.