For a company with a valid Swedish VAT number, the intra-EU reverse charge normally applies. We issue the invoice net, without German VAT, and you report Swedish VAT in your own return. We verify the registration in the VIES system before invoicing, so please have the number ready when you request the quote. Without a valid registration we have to charge German VAT, which you would then reclaim through the refund procedure, which takes longer and ties up cash. All our published prices are net and excl. VAT, as is standard in B2B. This is a description of the usual process rather than tax advice, so your finance department should confirm the treatment for your company. Leasing is invoiced under the leasing contract, and we set out those terms in the quote.

We can document the parts that are actually verifiable. The system line is manufactured to our own specification under CE and ISO 9001, with a steel housing rather than a plastic shell, and the components that wear are replaceable: printer, touch panel, ring light and cabling. Spare parts are held for the service life of the line, so a failed part does not end the asset. Ownership also reduces transport: one delivery instead of a return freight movement for every rented event, which matters in tenders that assess logistics. What we will not do is claim a carbon figure we cannot substantiate, so we provide component and certification documentation instead of a marketing label. If your tender needs specific declarations, send us the questionnaire and we will complete what applies to the hardware and the software.

Included is the hardware as your property, the base branding configuration, the consent form, the CRM connection and the UpReach software ecosystem for twelve months. That covers the capture engine, the cloud CMS, the white-label front ends, lead gating, fleet management and analytics. After twelve months the software continues on an annual contract, with the conditions stated in your quote. AI modules are always separate: face swap, AI background removal, 2D-to-3D depth and GlamBot slow motion run on credits and are booked modularly, so a quiet quarter produces no AI cost. Print media and other consumables are ordered as required. A new physical wrap and bespoke AI scenarios are quoted by effort. Spare parts and service remain available for the service life of the system.

Yes. Leasing is the third model and often fits Swedish marketing departments better than a capital request, because the cost stays inside the annual budget. You pay a fixed monthly instalment, which is usually treated as a deductible operating expense rather than a balance-sheet asset. The hardware specification, the branding configuration and the software terms are identical to a purchase, so nothing changes in operation. AI modules remain credit-based and modular under leasing as well. We put the leasing option next to the purchase price in the same quote, so both can be compared against the number of events you plan. Tax treatment depends on the contract type and your accounting policy, so your finance team should confirm the details before signing. Leasing can also cover several units at once.

Sweden is part of the EU single market, so there is no customs clearance, no carnet and no import duty. The system travels in a secure flight case from our German logistics network, either by road through Denmark and across the Oresund bridge or by ferry from the northern German ports. Stockholm, Gothenburg, Malmo and smaller destinations are all served by that network, with the northern regions taking longer. Lead time on request; three to four weeks is a comfortable window, because it covers the branding build, the Swedish consent wording and the CRM setup before shipping. On site you need a 230 V socket and a few square metres of floor. Sweden uses the same voltage and plug standard as Germany, so no adapters or electrical work are needed.

Does the software run in Swedish, and who maintains the content?

The hardware stays your property, and the software continues on an annual contract after the first twelve months, covering the cloud platform, the front ends and the updates pushed to your systems. The parts that wear are printers, ring lights, touch panels and cabling, and we hold them for the service life of the line because we specified that line ourselves. Remote diagnostics let us read the state of a unit in Stockholm or Gothenburg without travel, and most software and configuration issues are solved that way. For hardware faults we arrange freight collection or a technician visit, depending on the fault and your deadline. Warranty terms are set out in your quote. AI credits are only consumed when a module runs, so a season without events produces no usage cost.