There are none. The Netherlands is part of the EU single market, so a delivery from our German logistics network moves like a domestic shipment — no carnet, no clearance, no import duty. The terminal travels in a secure flight case by freight forwarder. Amsterdam is roughly seven hours by road, Utrecht and Rotterdam are similar, so overnight delivery is standard for Dutch venues. For fairs at RAI and Jaarbeurs we book the loading-dock time slot in advance, because both sites run tightly scheduled build-up windows. Low-emission zones in Amsterdam, Rotterdam and Utrecht apply to freight vehicles, and our forwarder plans around them. Recommended lead time is three to four weeks, which covers the interface configuration and the CRM setup. Short-notice requests are usually confirmed within 48 hours, depending on the date and the fleet.

Yes. The whole visitor flow is configured in the language you choose — Dutch, English or a bilingual setup where the visitor selects at the start. That covers the touchscreen texts, the opt-in wording, the confirmation screen and the automated email. Dutch audiences are comfortable in English, but the consent text is the part that should be in Dutch: it has to be legally readable for the person ticking the box. We adapt the wording to your legal team's requirements before delivery. Because the interface runs on our own software rather than a licensed third-party template, adding a language is a configuration step and not development work. There is no extra charge for a second language, and texts can still be changed while the fair is running.

No. The terminals are plug-and-play: setup takes under 15 minutes and needs no IT knowledge. The system arrives pre-configured, so your stand crew unpacks the flight case, positions the terminal and connects the power. The kiosk software starts automatically with your campaign already loaded — branding, AI modules and data form included. Nothing has to be installed at the venue. During the fair, support runs by phone and through cloud access, and we can push changes to a running terminal without anyone travelling to Amsterdam. An on-site technician is bookable as an option. It is worth considering for large halls at RAI or Jaarbeurs, where delivery windows, stand contractors and access passes make the logistics more complex than at a corporate venue.

The consent form runs on the touchscreen and separates purposes: contact details, image rights and marketing consent are individual checkboxes, none pre-ticked, so there is no bundling breach. You decide which fields are captured and how long the data is retained. Every lead carries a cryptographically secured consent timestamp — the evidence the Autoriteit Persoonsgegevens would expect in a review, and what your own legal team will ask for first. The system is EU-AI-Act-ready and passes CISO reviews at large corporates, which matters if you exhibit for a financial, healthcare or public-sector client. On request we provide a data processing agreement under Article 28 GDPR and technical documentation of the data flows. AI image processing runs GDPR-compliantly; for particularly sensitive deployments an edge/offline mode is bookable as an option.

UpReach delivers to venues across the Netherlands. The main fair addresses are RAI Amsterdam, Jaarbeurs Utrecht and Ahoy Rotterdam. We deliver equally to MECC Maastricht, Brabanthallen in Den Bosch and corporate venues such as the Beurs van Berlage and office campuses in the Amsterdam Zuidas district. For any venue, we clarify delivery access, power provision and build-up windows with the organiser in advance, so nothing is discovered on the morning of the event. Locations outside the main fair circuit are not an obstacle: the country is compact, the logistics run to any Dutch address, and the site requirement is the same everywhere — a 230 V socket and a few square metres of floor for a terminal including printer. Because distances inside the country are short, a campaign that runs at two venues on consecutive days is straightforward to plan.

The full-service rental package covers the hardware with flight-case transport, the complete software platform, the AI modules agreed for your campaign, cloud CMS access, the base branding configuration and remote support during the event. The corporate-identity setup happens remotely before delivery, so the system arrives already carrying your design rather than being adjusted on the stand. GDPR forms and lead export are part of the package, as is the CRM connection to Salesforce, HubSpot or Marketo. Quoted separately by effort: bespoke AI scenarios such as a new industry-specific image world, and physical wrapping of the housing in your brand design. AI modules are credit-based and booked modularly with us, so you pay for the volume your fair actually produces rather than a flat fee you may not use.

It depends on how often you run events. For one fair at RAI or a single activation, renting is the sensible route: no capital commitment, no storage, no maintenance, and the system goes back afterwards. From roughly four to five events a year, purchase starts to pay back against repeated rentals — Compact from €4,990 net, Pro V1 from €6,990 net, all excl. VAT. Dutch teams with a full fair calendar often reach that threshold quickly, because RAI, Jaarbeurs and Ahoy alone can fill a year. Purchase includes the UpReach software platform for twelve months; after that it continues on an annual contract. AI modules stay credit-based and modular in both models. Leasing is a third option if predictable monthly cost suits your budget better.