There are none. Poland is part of the EU single market, so a shipment from our German logistics network moves like a domestic delivery: no carnet, no customs clearance, no import duty. The terminal travels in a padded flight case by freight forwarder over motorway routes that are among the shortest we run. Poznań sits roughly 270 kilometres from Berlin, Wrocław is close to the Saxon border and Warsaw is around 570 kilometres away, which is less than a delivery from Berlin to Munich. For fairs at Ptak Warsaw Expo, MTP Poznań and Targi Kielce we register the delivery in the venue slot system before the truck leaves, because build-up traffic at these sites is tightly managed. Recommended lead time is three to four weeks, covering branding, the Polish opt-in text and the CRM connection. Short-notice requests are usually answered within 48 hours.

Yes, and the Polish character set is handled correctly. The full visitor flow runs in Polish, in English or as a bilingual setup where the visitor selects the language on the first screen. That covers the touchscreen texts, the consent wording, the confirmation screen, the printed layout and the automated email. Diacritics such as ą, ć, ę, ł, ń, ś, ź and ż render properly in every output, which template-based rental software regularly breaks and which looks careless on a branded print. The consent text is written in Polish so visitors can read what they agree to, and we adapt the wording to your legal team before delivery. Because the interface runs on software we develop ourselves, a language or wording change is configuration, not development work. A second language costs nothing extra and can be adjusted while the fair is running.

No. The system ships pre-configured and boots into kiosk mode with your campaign already loaded: branding, AI modules, data form and CRM target. Your stand crew unpacks the flight case, positions the terminal and connects it to a 230 V socket. Setup takes under 15 minutes and requires no IT knowledge, which matters when the hall is still full of forklifts on build-up day. During the fair we support you by phone and through cloud access, and we can push changes to a running terminal without anyone travelling to Nadarzyn or Poznań. If you prefer someone on site, an on-site technician is bookable as an option and quoted with the project. For four-day fairs with several shifts of stand staff, that option is worth discussing.

Consent is collected on the touchscreen, with each purpose as a separate checkbox: contact details, image rights and marketing consent are never bundled and nothing is pre-ticked. You decide which fields are captured and how long records are kept, and deletion runs automatically at the end of your retention period. Every lead carries a cryptographically secured consent timestamp, which is the evidence UODO, the Polish supervisory authority, expects in an audit. The platform is EU-AI-Act-ready and passes CISO reviews at large corporates, which matters if you exhibit for a banking, pharma or public-sector client. On request we provide a data processing agreement under Article 28 GDPR and technical documentation of the data flows. AI image processing runs GDPR-compliantly, and an edge/offline mode is bookable for particularly sensitive deployments.

UpReach delivers to any address in Poland. The regular ones are Ptak Warsaw Expo in Nadarzyn, EXPO XXI in Warsaw, MTP Poznań, Targi Kielce, EXPO Kraków, the ICE Kraków congress centre and AmberExpo in Gdańsk. Corporate venues, hotels and shopping centres work the same way: the requirement is a 230 V socket and a few square metres of floor. For any venue, we clarify goods access, lift dimensions, power supply and build-up windows in advance, so nothing is discovered on the morning of the first fair day. Several terminals at different Polish locations are managed from one cloud dashboard, so a campaign change reaches every stand at once and the leads arrive consolidated with a location tag in a single export.

Everything needed to run the terminal through the whole fair is in the package: hardware in a flight case, transport, the complete software platform, the AI modules agreed for the campaign, cloud CMS access, the branding configuration and remote support. Because the corporate-identity setup happens before delivery, nobody has to adjust screens between two visitor waves in hall 5. GDPR forms, the lead export and the CRM connection to Salesforce, HubSpot or Marketo are included as standard. Quoted separately by effort: a bespoke AI scenario such as an industry-specific image world, physical wrapping of the housing, high-volume print consumables and an on-site technician. AI modules are credit-based and booked modularly together with us, so you pay for the volume your fair actually produces instead of a flat fee. Every position appears in the quote for procurement to check line by line.

It depends on your fair calendar. For a single appearance at Poznań or Kielce, renting is the cleaner route: no capital tied up, no storage, no maintenance, and the system leaves again after the fair. From roughly four to five events a year, buying starts to pay off against repeated rentals, especially if your team already exhibits at ITM, Plastpol and a congress in Warsaw. The purchase list is Compact from €4,990, Pro V1 from €6,990 and Mirror Pro from €9,990, all excl. VAT. Purchase includes the UpReach software ecosystem for twelve months, after that it continues on an annual contract. AI modules stay credit-based and modular in both models. Leasing is the third option if predictable monthly costs suit your budget planning better than a single invoice.