There are none. Denmark is part of the EU single market, so a shipment from our German logistics network moves like a domestic delivery: no carnet, no customs clearance, no import duty. The terminal travels in a padded flight case by freight forwarder. Jutland is reached directly by road from northern Germany, which makes MCH Messecenter Herning one of the shorter Nordic transports we run. Copenhagen is served either over the Great Belt Bridge or via the Puttgarden to Rødby ferry, so the plan depends on sailing times rather than on paperwork. For the Bella Center we register the delivery in the venue slot system before departure, because goods access during congress build-up is timed. Recommended lead time is three to four weeks, covering branding, the Danish opt-in wording and the CRM connection.

Yes. The visitor flow runs in Danish, in English or as a bilingual setup where the visitor chooses on the first screen. That covers the touchscreen texts, the consent wording, the confirmation screen, the print layout and the automated email, with æ, ø and å rendering correctly everywhere. At international congresses in Copenhagen the bilingual version is standard, because a large share of delegates does not read Danish and a single-language screen costs you contacts. The consent text is written in Danish so visitors understand exactly what they agree to, and we adapt the wording to your legal team before the system ships, which matters when a pharma or medtech legal review is involved. Because the interface runs on software we develop ourselves, wording changes are configuration work and cost nothing extra.

No. The system arrives pre-configured and starts in kiosk mode with your campaign already loaded: branding, approved AI modules, data form and CRM target. Your stand team unpacks the flight case, positions the terminal and connects it to a 230 V socket. Setup takes under 15 minutes and needs no IT knowledge. During the event we support you by phone and through cloud access, and changes can be pushed to a running terminal without anyone travelling to Copenhagen or Herning. If you prefer an on-site build, a technician service is bookable as an option and quoted with the project. For multi-day congresses at the Bella Center with several shifts of staff, that option is often the calmer choice, because nobody on your team has to brief the next shift on the system.

It is built for that case. Each purpose has its own checkbox, so contact details, image rights and marketing consent are never bundled, and nothing is pre-ticked. You decide which fields exist at all, and a deployment can run entirely without contact capture if only the image experience is wanted. Retention is defined per campaign and deletion runs automatically, with a cryptographically secured consent timestamp on every record for your audit trail. Individual AI modules can be switched off, so only what your compliance team approved is active. For particularly sensitive deployments an edge/offline mode is bookable as an option. We supply the data processing agreement under Article 28 GDPR and a technical description of the data flows for your review.

UpReach delivers to any address in Denmark. The regular ones are the Bella Center and the Tivoli Congress Center in Copenhagen, Øksnehallen and Forum Copenhagen for brand formats, MCH Messecenter Herning for the large exhibition programme in Jutland, and Odense Congress Center for the Funen region. Showrooms, plants and hotels work the same way: the requirement is a 230 V socket and a few square metres of floor. For any venue, we clarify goods access, lift dimensions, power supply and build-up windows in advance. If you run terminals at several Danish locations, one cloud dashboard controls them together: a campaign change reaches every site at once, and the leads arrive consolidated with a location tag in a single export. Sites outside the main circuit are no obstacle: the country is compact, so logistics reach any Danish address on the same schedule.

The package covers hardware, transport, software and the consent configuration: flight-case delivery, the complete platform, the AI modules your compliance team approved, cloud CMS access, the branding setup, the retention rules and remote support during the event. Because the consent flow is configured before delivery, your legal review happens on a finished setup rather than on a promise. GDPR forms, the lead export and the CRM connection to Salesforce, HubSpot or Marketo are standard. Quoted separately by effort: a bespoke AI scenario, physical wrapping of the housing, high-volume print consumables and an on-site technician. AI modules are credit-based and booked modularly together with us, so the cost follows the volume the event actually produces. Every position appears in the quote for your procurement department to check.

For a single congress in Copenhagen or one showroom week, renting wins: no capital tied up, no storage, no maintenance, and the system goes back afterwards. Companies running a congress, two supplier days in Herning and a design week in the same year reach the tipping point, which sits at roughly four to five events annually. The purchase list is Compact from €4,990, Pro V1 from €6,990 and Mirror Pro from €9,990, all excl. VAT. A purchase includes the UpReach software ecosystem for twelve months, then it continues on an annual contract. AI modules stay credit-based and modular in both models. Leasing is the third option when predictable monthly costs fit your budget planning better than a single invoice. Many teams rent for the first congress, measure the leads and the pipeline value, and decide afterwards.